01
Read your electronic ID
Hold your Spanish electronic ID card to your phone and follow the NFC instructions.
Digital access for Canal de Isabel II
Your access card, on your phone.
Create your Canal de Isabel II digital access card with your Spanish electronic ID card and use it to open authorised facility entrances.
Tarjeta Canal Isabel IIDigital access card
How it works
From your ID card to the door.
A guided process verifies your identity, requests your digital credential and stores it securely on your phone.
02
Confirm it is you
Face DNI compares your face with the photo stored securely in the ID card chip.
03
Receive your card
Canal de Isabel II issues the digital card after your identity and authorisation are validated.
04
Open authorised doors
Use Bluetooth from your phone to access the facilities assigned to you.
Made for secure, everyday access.Identity verification happens only when you start it. The camera is used only during Face DNI.
Spanish electronic ID card
A valid DNIe and its access information are required for identity verification.
Canal de Isabel II authorisation
The digital card is issued only to personnel authorised to enter the facilities.
NFC and Bluetooth
NFC reads the DNIe and Bluetooth communicates with compatible access points.
Everything you need to carry your access card with you.
FAQ
Frequently asked questions
Answers about your ID card, privacy and digital access.
Does the app store my ID card?
The app does not keep a copy or image of your ID card. It reads the electronic chip when you start verification. The verified identity data required to issue your digital access card is sent securely to Canal de Isabel II.
Is my face or camera footage stored?
The camera is used only when you start Face DNI. Your live face is compared with the photograph in the electronic ID card chip; camera images are not kept as a copy of your verification.
What do I need to create the digital card?
You need a valid Spanish electronic ID card, an NFC-compatible phone and prior authorisation from Canal de Isabel II. Bluetooth is required to use compatible access points.
What should I do if the card cannot be created?
Check that NFC is enabled, follow the ID card positioning instructions and use Face DNI in a well-lit place. If the problem continues, contact support.
What if I want a copy of my ID card for personal use?
The free DNI Wallet app lets you carry your Spanish ID card, driving licence, health cards and many other credentials on your phone. The Canal de Isabel II card will also be available to add in a future DNI Wallet update. Download DNI Wallet from the App Store. This will let you use the Canal card without having to keep a separate app installed just for it.